Privacy Policy

Last updated: August 8, 2026

Sentinel Compliance Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide through this website and in connection with our third-party administration services. By using this website, you agree to the practices described here.

1. Information We Collect

We collect information you voluntarily provide, including:

• Contact information — name, company, phone, email, and address.
• Collector application information — business details, service area, qualifications, certifications, lab account relationships, and the services you offer.
• Employer inquiry information — details about your testing program and service needs.
• Technical data — limited information such as IP address and browser type, collected automatically to operate and secure the site.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide requested services;
• Review collector applications and administer onboarding;
• Coordinate testing services and program administration;
• Maintain records required for compliance and recordkeeping;
• Improve, secure, and operate our website and services.

3. Information Sharing

We do not sell your personal information. We may share information with service providers, laboratories, collectors, and partners only as needed to coordinate testing services, and with authorities or third parties where required by law, regulation, or legal process, or to protect our rights and the safety of others.

4. Testing-Related Data

Drug and alcohol testing involves sensitive information. Where we coordinate testing, related records and results are handled in accordance with applicable federal and state requirements, including DOT confidentiality rules where they apply. Access to testing information is limited to those with a legitimate need and as permitted by law.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to provide our services, comply with legal and regulatory recordkeeping obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may request access to, correction of, or deletion of certain information we hold about you, subject to legal and regulatory requirements that may require us to retain certain records. To make a request, contact us using the details below.

8. Contact Us

Questions about this Privacy Policy can be directed to info@sentinelcompliancegroup.com or 1200 Compliance Way, Suite 400, Dallas, TX 75201.